Terms of service

1. Who these terms are between

These terms are between LMS Pay ("we", "us") and the operator of a software platform we host or license ("you").

They apply to the billing and payment of software fees through this site. They do not govern the relationship between you and the students or customers of your own platform, which is a matter between you and them.

2. What we charge for

We charge a fee for your continued use of the software we operate for you. The basis of that fee — a percentage of your revenue, a fixed periodic amount, or a combination — is agreed with you in writing before any invoice is issued.

Each invoice states the amount, the currency, the billing period it covers and a reference. The amount shown on the checkout page at the time of payment is the amount charged. We do not add fees at the point of payment.

3. Payment

Invoices are payable by card on this site, or by any other method we agree with you in writing. Payment is due by the date shown on the invoice.

Card payments are processed by a licensed payment service provider. We do not receive or store your card details.

An invoice is treated as paid when our payment provider confirms the payment to us directly. A page shown in your browser after payment is not confirmation on its own; if the two disagree, our record of the provider’s confirmation governs.

4. Late payment

If an invoice is unpaid after its due date we will contact you. We may suspend the service after written notice and a reasonable opportunity to pay.

We will not suspend a platform without notice where doing so would cut off access for that platform’s own paying users. Where suspension is unavoidable we will give you advance notice so you can inform them.

5. Your obligations

You agree to keep your billing contact details current, to pay invoices by their due date, and to raise any dispute with us directly rather than by reversing a card payment. A chargeback raised without first contacting us is a breach of these terms.

6. Cancellation

You may end the arrangement by written notice. Fees already incurred for a completed billing period remain payable. Refunds are governed by our refund policy.

7. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, our total liability in connection with billing under these terms is limited to the fees you paid us in the twelve months before the event giving rise to the claim.

8. Governing law

These terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka have exclusive jurisdiction.

9. Contact

Every platform billed through this service holds a written agreement with us. Questions about these terms are raised through the contact route set out in your platform agreement, quoting the invoice reference where there is one.